This Privacy Policy (“Policy”) describes how Biazi Hotel (“Biazi Hotel,” “we,” “our” or “us”) collects, stores, uses, and shares personal information when you visit, stay at, or use the services, facilities, or activities offered by Biazi Hotel, or when you use our website www.biazihotel.co.il (“Site”) (collectively, “Services”).
By using the Site or Services, you consent to the collection, storage, and use of your personal information in accordance with this Policy.
Definitions:
“Personal Information” refers to any data relating to an identified or identifiable individual, as defined in the Privacy Protection Law, 1981 (“Privacy Protection Law”).
- Types of Information We Collect
We may collect the following categories of personal information:
- Identifiable Information: Name, ID card or passport copy, ID/passport number, vehicle registration (if relevant), age, gender, and children’s ages.
- Contact Information: Phone number, email, physical address.
- Booking Information: Hotel location, dates of stay, booking cost.
- Payment Information: Bank or credit card details (note: credit card information is processed via external payment providers and is not stored by Biazi Hotel).
- Stay Information: Details of services used, participation in activities, room service usage, inquiries, feedback, preferences (including dietary/medical), and security camera footage.
- Loyalty Program Data: Membership information, booking history, redeemed benefits.
- Website Usage Data: Pages visited, time spent, actions taken.
- Technical Information: IP address, internet provider, device type, operating system.
- Additional Information: Any other information voluntarily provided by you or on your behalf.
We may also collect statistical or aggregate data that does not identify individuals. If you provide personal information about third parties, you are responsible for obtaining their consent.
- How We Collect Information
- Directly from You: Provided when making reservations, registering for loyalty programs, using the Site, contacting us, or using Services.
- Automatically: Collected via website logs, cookies, analytics tools, and security cameras.
- From Third Parties: Including travel agents, booking platforms, credit card companies, insurance providers, and service partners.
- Purposes of Collection and Use
We use personal information for the following purposes:
- Providing Services and fulfilling contractual obligations.
- Managing bookings, billing, and service provision.
- Contacting you via email, SMS, WhatsApp, or website messages.
- Responding to inquiries.
- Offering services and offers based on your activity and preferences.
- Marketing, advertising, and personalized promotions.
- Site management, technical support, and service improvements.
- Conducting surveys and analyzing feedback.
- Managing the loyalty program.
- Ensuring security, safety, and property protection.
- To managing legal proceedings to which Biazi Hotel is a party, or in preparation for such proceedings;
- Pursuant to the provisions of any applicable law, court order, or request of a competent authority;
- For purposes for which you have provided your consent to the processing of the information in connection therewith.
- For any other purpose specified in this Privacy Policy or in the Terms of Use.
- Disclosure of Information to Third Parties
We may transfer personal information to third parties in the following cases: - To subsidiaries, parent companies, affiliated companies and/or other entities related to the Hotel in connection with the provision of the services;
- To contractors or service providers acting on our behalf, for the purpose of providing the services and improving them (for example, cloud service providers, payment processing providers, software companies, travel agents, security service providers, analytics providers, direct mailing and targeted advertising providers, etc.);
- To our professional advisors (such as attorneys and accountants), as required for the provision of their services;
- If we reorganize our operations within another entity, including a merger, sale of operations, etc., provided that the entity into which we merge and/or to which our operations (in whole or in part) are transferred assumes the terms of this Privacy Policy;
- To purchasers or potential purchasers of our business, or parts thereof, in connection with the consideration of an acquisition or investment in the business;
- In the event of a legal dispute between you (and/or any party on your behalf) and us (and/or any party on our behalf), to the extent required in connection with handling such dispute;
- For the purpose of sending and displaying marketing and advertising content, including personalized advertisements;
- To additional parties, with your consent and approval.
- As required by law or by an authorized authority, and also when needed for handling legal matters.
The information may be transferred or stored outside of Israel for the purposes described above, including in countries where the level of personal data protection is lower than in Israel. If such a transfer takes place, it will be carried out in accordance with applicable law.
- External Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Please review their privacy policies independently.
- Cookies and Tracking Technologies
- Cookies are small files stored on your device to improve navigation, login experience, and site functionality.
- Biazi Hotel and third parties use cookies for performance, user experience, marketing, and analytics purposes.
- Cookies may store browsing activity and device identifiers.
- You may disable cookies via browser settings; however, this may affect site functionality and user experience.
- Minors
The Site and Services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor is using the Site, please contact us immediately.
- Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined, comply with legal obligations, or resolve disputes. Retention periods are determined based on the type of information, its sensitivity, and legal requirements.
- Updates to This Policy
We may update this Policy from time to time. Updated versions will be posted on the Site. Continued use after updates constitutes acceptance of the changes.
- Your Rights
Under the Privacy Protection Law, you may:
- You may review the information held about you in Biazi Hotel’s databases, either personally or through an authorized representative with written permission, or through a legal guardian appointed for you, subject to the provisions of the Privacy Protection Regulations (Conditions for Viewing Information and Procedures for Appealing a Refusal), 1981 (“the Viewing Regulations”).
- In your request, you must include all details required under the Viewing Regulations, including your first name, ID number, father’s name, address (including postal code), the reasons for your request, and the type of information you wish to review. To process your request, we may need to ask you for additional details in order to verify your identity.
- Contact Information
For inquiries regarding this Policy or your personal information, please contact:
Biazi Hotel
Mimi Sharabi Biazi
Address: Kfar Bar’am 26, Jerusalem
Phone: 02-6424446
Email: [email protected]
Please provide your full name and contact information to facilitate our response.
Last Updated: November 19, 2025
